Terms of Service

Effective date: February 2025

These Terms of Service (the “Terms”) are a legally binding agreement between you and Yodo1, Ltd, a company incorporated in the British Virgin Islands, together with its affiliates (the “Company”, “we”, “us” or “our”). They govern your access to and use of the Transformers: Earth Wars mobile game (the “Game”), this website, the Transformers: Earth Wars webstore, player support and any related services (together, the “Services”).

By downloading, accessing or using the Services you agree to these Terms. If you do not agree, do not use the Services.

These Terms apply to users anywhere in the world, except (i) users of the Services in the People’s Republic of China, (ii) citizens of the People’s Republic of China using the Services anywhere in the world, and (iii) companies incorporated in China using the Services anywhere in the world. They are subject instead to the Terms of Service (PRC Users).

Our Privacy Policy explains how we collect and use your personal information. Please read it.

Please note: section 13 (Governing law and disputes) contains an arbitration agreement that affects how disputes with us are resolved. If you live in the United States, it includes a waiver of class actions and jury trials, and you can opt out of it within 30 days (see section 13.4). Section 11 limits our liability to you. Neither section limits rights you have under the mandatory consumer laws of the country where you live.

1. Changes to these Terms

We may change these Terms from time to time. The current version is always on this page, with its effective date at the top. If we make a material change, we will tell you in the Game or by email at least 30 days before it takes effect, unless the change is required sooner by law or to address a security risk. If you keep using the Services after a change takes effect, you accept the updated Terms. If you do not agree to a change, stop using the Services and, if you wish, delete your account.

2. Using the Services

2.1 Eligibility

You must be at least 16 years old to use the Services. If you are between 16 and 18 (or the age of majority where you live), you and your parent or legal guardian must review these Terms together, and you must have their permission to use the Services. Parents and guardians are responsible for what their children do in the Services, including purchases. You may not use the Services if we have previously banned you or closed your account.

2.2 Your licence to use the Services

Subject to these Terms, we grant you a personal, non-exclusive, non-transferable, revocable licence to download and use the Game and the other Services for your own non-commercial entertainment. All other rights are reserved by us and our licensors. You may not copy, modify, distribute, sell or rent the Services or any part of them except as these Terms allow.

2.3 Availability and changes

The Game is a live online service that changes over time. We may update, change, suspend or discontinue all or part of the Services, including features, events, characters and items. The Services require an internet connection, and your mobile operator or internet provider may charge you for data. If we decide to permanently shut down the Game, we will give you at least 3 months’ notice in the Game or on this website.

2.4 Your account

You may need an account to use some features. You agree to give accurate information, to use only one account, and not to impersonate anyone or create an account for someone else. Your account is personal to you. You may not sell, transfer or share it.

We may refuse, change or remove a player name that impersonates someone else, infringes someone’s rights, is offensive, or is otherwise inappropriate.

You are responsible for keeping your login details secure and for everything done through your account. Tell us immediately at support@transformersearthwars.com if you believe someone else has accessed it.

2.5 Accounts transferred from previous operators

The Game was previously published by Backflip Studios, LLC and later operated by Space Ape Games. Yodo1 has operated the Game since February 2025. If you played the Game before then, your account, progress, virtual currency and items were transferred to us, and from that date your use of the Game is governed by these Terms.

2.6 Communications

By creating an account you agree to receive service messages from us, such as security alerts and notices about changes to the Services or these Terms. You can opt out of non-essential messages, such as offers and news, at any time in the Game settings, your device settings or by contacting support.

3. Content

3.1 Our content

The Services and everything in them, including software, code, graphics, music, text, characters and the Transformers names, characters and logos, are owned by us or our licensors and are protected by intellectual property laws. TRANSFORMERS and all related characters are trademarks of Hasbro and are used under licence. Except for the limited licence in section 2.2, you receive no rights in them.

3.2 Your content

“Your Content” means anything you post or send through the Services, such as player and alliance names, chat messages and other text. You are responsible for Your Content and confirm that you have the right to post it. You keep any ownership rights you have in Your Content. You grant us and our affiliates a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable licence to use, copy, modify, display and distribute Your Content in connection with operating, improving and promoting the Services. You also grant other players the right to view and use Your Content within the Services. To the extent the law allows, you waive any moral rights in Your Content against us and other players.

3.3 Chat and other players

Chat and other communications with players are not private. Do not share personal information in them. You are responsible for your interactions with other players. We are not responsible for the content other players post, but we may monitor, moderate and remove content, and take action against accounts, at our discretion.

3.4 Advertising

The Game shows ads from third-party advertisers, some of which you can choose to watch in exchange for in-game rewards. We do not endorse, and are not responsible for, advertisers’ products, services or websites. Your dealings with an advertiser are between you and the advertiser. Rewards for watching an ad are granted only when the ad has been watched in full, and may not be available if no ad is available or you use software that blocks ads. Our Privacy Policy explains how ads use your information and the choices you have.

3.5 Reporting content and infringement

To report content that breaks these Terms, or that you believe infringes your intellectual property, use the report feature in the Game or contact support@transformersearthwars.com. Include enough detail for us to find the content and understand your concern.

4. Virtual currency and items

4.1 What you get

The Game includes virtual currency (“Virtual Currency”) and virtual items, such as characters, upgrades and bundles (“Virtual Items”). Some can be earned in the Game and some can be bought with real money. When you obtain Virtual Currency or Virtual Items, you receive a limited, personal, non-transferable, revocable licence to use them in the Game. You do not own them.

Virtual Currency and Virtual Items have no cash value. They cannot be exchanged for real money, goods or anything else of value, and they are not refundable except as section 6 and section 7 describe or as the law requires.

4.2 Managing Virtual Currency and Virtual Items

We may change, rebalance, reprice or remove Virtual Currency and Virtual Items, for example to keep the Game fair and balanced. We will not take away Virtual Items you have already bought unless you break these Terms, your account is closed, or we discontinue the Game. Unused Virtual Currency and Virtual Items expire if your account has not been used for more than 24 months.

We calculate the balance of Virtual Currency and Virtual Items in your account. If you think a balance is wrong, contact support and we will investigate.

4.3 No trading

You may not buy, sell, trade, gift or transfer accounts, Virtual Currency or Virtual Items outside the features the Game provides. We may reverse or cancel any such transaction, and suspend or close accounts involved in it. We are not responsible for losses caused by unauthorised third-party activity, such as phishing or hacking of your account. We may, at our discretion, replace lost Virtual Currency or Virtual Items.

5. Rules of conduct

You agree not to, and not to help or encourage anyone else to:

If you break these rules, we may warn you, remove content, reset progress gained unfairly, or suspend or close your account (see section 14). We decide what conduct breaks these rules, acting reasonably.

6. Purchases, payments and refunds

6.1 How you pay

In-game purchases are processed by the app store you downloaded the Game from (the Apple App Store or Google Play). Webstore purchases are processed by our webstore provider, Neon. The provider’s terms and privacy policy apply to the payment. We do not receive your full card details. You must pay all charges and applicable taxes for purchases made with your account.

6.2 Delivery

Purchased Virtual Currency and Virtual Items are delivered to your account straight away, or as soon as the payment provider confirms payment. Webstore purchases are delivered to the account you identify when you buy. Please check you have entered the right player ID.

6.3 Refunds

Except as section 7 describes or as the law requires, all purchases are final and not refundable. For in-app purchases, refund requests are handled by Apple or Google under their own refund policies. You can request one from them directly. For webstore purchases, contact support@transformersearthwars.com. If a purchased item is not delivered or does not work as described, contact support and we will put it right or refund you.

If you request a chargeback or a refund is issued for a purchase, we may remove the related Virtual Currency or Virtual Items from your account.

6.4 Purchases by children

The Game is free to download but offers optional purchases with real money. Parents and guardians should use the parental controls on their devices, such as requiring a password for every purchase, to prevent unintended purchases. Our support article explains how.

7. Consumer rights in the EU, UK and elsewhere

If you are a consumer in the European Union, the United Kingdom or another country with similar laws, you normally have a 14-day right to withdraw from a contract for digital content. When you buy Virtual Currency or Virtual Items, you ask us to supply them immediately, and you acknowledge that you lose your right of withdrawal once delivery begins. This does not affect your other statutory rights. If digital content you bought is faulty or not as described, you are entitled to have it repaired or replaced, or to a price reduction or refund, as the law provides.

Nothing in these Terms limits any rights you have under the mandatory consumer protection laws of the country where you live. Where these Terms conflict with those laws, those laws apply.

8. Feedback

If you send us ideas or suggestions (“Feedback”), you agree that we may use them without any obligation to you, and you grant us a worldwide, royalty-free, perpetual, irrevocable licence to do so. Please do not send us confidential information or other people’s ideas.

9. Third-party services and links

The Services may link to, or let you use, services provided by others, such as app stores, social networks, payment providers and our support centre. We do not control those services and are not responsible for them. Their own terms and privacy policies apply.

10. Indemnity

To the extent the law allows, you agree to indemnify and hold harmless the Company, its affiliates, licensors and partners, and their officers, directors, employees and agents, from third-party claims, and related costs and reasonable legal fees, arising from your breach of these Terms, Your Content, or your infringement of anyone else’s rights. This section does not apply to consumers in countries where such indemnities are not permitted.

11. Disclaimers and limitation of liability

EACH PART OF THIS SECTION APPLIES ONLY TO THE EXTENT ALLOWED BY THE LAW THAT APPLIES TO YOU.

11.1 No warranties

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”. WE DO NOT PROMISE THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT DATA, PROGRESS OR CONTENT WILL NEVER BE LOST. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF OTHER PLAYERS OR FOR THIRD-PARTY SERVICES.

11.2 Limitation of liability

WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES OR THESE TERMS. SUBJECT TO SECTION 11.3, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS IS LIMITED TO THE AMOUNT YOU PAID US UNDER THESE TERMS IN THE SIX (6) MONTHS IMMEDIATELY BEFORE THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. IF YOU HAVE NOT PAID US ANYTHING DURING THAT PERIOD, YOUR SOLE REMEDY (AND OUR ONLY LIABILITY) FOR ANY DISPUTE WITH US IS TO STOP USING THE SERVICES AND DELETE YOUR ACCOUNT.

These limitations are a fundamental part of the basis of the bargain between you and us. Some jurisdictions do not allow certain warranties to be excluded or certain liability to be limited. Where that is the case, our liability is limited to the minimum extent the law allows.

11.3 What we do not limit

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law. If you are a consumer in the EU or UK, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill. We are not responsible for loss or damage that is not foreseeable. In Germany, we are liable without limitation for intent and gross negligence. For slight negligence, we are only liable for breach of an essential contractual obligation, and only up to the damage typically foreseeable when the contract was made.

12. Safe use

Do not play the Game while driving or doing anything else that needs your full attention. Take regular breaks. A very small number of people may experience seizures when exposed to flashing lights or patterns. If you or anyone in your family has a history of epilepsy, consult a doctor before playing. Stop playing and seek medical advice if you feel dizzy or unwell.

13. Governing law and disputes

13.1 Talk to us first

Most concerns can be resolved quickly through player support. Before starting any formal proceedings, you agree to send us a written notice describing the dispute (a “Dispute Notice”) to the contact details in section 17. We will do the same. We will both try in good faith to resolve the dispute for 30 days after the Dispute Notice is received.

13.2 Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”). If you live in the United States, the US Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement in section 13.4. If you are a consumer, you also keep the protection of the mandatory laws of the place where you live.

13.3 Arbitration if you live outside the United States

If you live outside the United States and the dispute is not resolved within 30 days of the Dispute Notice, either party may refer it to final and binding arbitration administered by the Hong Kong International Arbitration Centre (“HKIAC”) under the HKIAC rules in force when the arbitration starts. There will be one arbitrator, the language will be English, and the seat of arbitration will be Hong Kong. You may choose to take part by video conference or in writing. Section 13.5 explains when this does not apply to consumers.

13.4 Arbitration agreement if you live in the United States

PLEASE READ THIS SECTION CAREFULLY. IF YOU LIVE IN THE UNITED STATES, IT REQUIRES YOU AND US TO RESOLVE DISPUTES BY BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO TAKE PART IN A CLASS ACTION. YOU CAN OPT OUT WITHIN 30 DAYS (SEE SECTION 13.4(i)).

(a) What this covers. If you live in the United States, you and we agree that any dispute, claim or controversy between you and us arising out of or relating to these Terms, the Privacy Policy or the Services (a “Claim”) that is not resolved under section 13.1 will be resolved by binding arbitration on an individual basis, except as section 13.4(c) describes. This includes Claims that arose before you accepted these Terms, and questions about whether a Claim is subject to arbitration. This agreement applies to you and us, and to our affiliates, predecessors in interest, successors and assigns.

(b) Dispute Notice. Your Dispute Notice under section 13.1 must include your name, your player ID, the email address linked to your account, a description of the Claim and the relief you want. Send it to support@transformersearthwars.com with the subject “Dispute Notice”, or by post to the address in section 17. We will send any Dispute Notice to you at the email address linked to your account. Neither party may start an arbitration until 30 days after the Dispute Notice is received. Any limitation period is paused during those 30 days. The amount of any settlement offer may not be disclosed to the arbitrator until after the arbitrator decides the amount of any award.

(c) Exceptions. Either party may (i) bring an individual Claim in small claims court, as long as it stays there and is pursued only on an individual basis; (ii) ask a court for an injunction or other equitable relief to stop the infringement or misuse of intellectual property rights; and (iii) ask a court for emergency relief to preserve the status quo while an arbitration is pending. Asking for such relief does not waive any other right under this section.

(d) Arbitration rules and provider. The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures (or, for Claims over US$250,000, its Comprehensive Arbitration Rules and Procedures) and the JAMS Consumer Arbitration Minimum Standards, as modified by this section. The JAMS rules are available at jamsadr.com or by calling 1-800-352-5267. If JAMS is not available, the parties will agree on another established arbitration provider, or a court will appoint one. The arbitration will be conducted by a single neutral arbitrator.

(e) How the arbitration is held. If your Claim is for less than US$10,000, the party starting the arbitration may choose to have it decided by phone, by video or on written submissions alone, without any in-person hearing. For larger Claims, the arbitration rules decide whether there is a hearing. Any in-person hearing will take place in the county where you live, unless both parties agree otherwise. The arbitrator will issue a written decision explaining the essential findings and conclusions. Judgment on the award may be entered in any court with jurisdiction.

(f) Fees. Your share of the filing fee will not be more than the amount set by the JAMS Consumer Arbitration Minimum Standards. We will pay all other JAMS fees and the arbitrator’s fees, unless the arbitrator finds that your Claim was frivolous or brought for an improper purpose. If you comply with section 13.1 and the arbitrator awards you more than our last written settlement offer, we will also pay your reasonable attorneys’ fees and costs. Otherwise, each party pays its own attorneys’ fees, unless the law or the arbitrator provides otherwise.

(g) The arbitrator’s authority. The arbitrator decides the rights and liabilities, if any, of you and us. The arbitrator may grant any remedy that a court could award to an individual under applicable law, but only in favour of the individual party seeking relief and only to the extent needed to resolve that party’s individual Claim. The arbitrator may decide motions that resolve all or part of a Claim. The award is final and binding on both parties.

(h) Class action and jury trial waiver. YOU AND WE AGREE THAT EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise, the arbitrator may not consolidate or join more than one person’s Claims. YOU AND WE ALSO WAIVE ANY RIGHT TO A JURY TRIAL, including in any court proceeding permitted by this section or brought to compel, confirm or set aside an arbitration award.

(i) Your right to opt out. You can reject this arbitration agreement by sending us an opt-out notice within 30 days after you first accept these Terms. Email it to support@transformersearthwars.com with the subject “Arbitration Opt-Out”, including your name, your player ID, the email address linked to your account and a clear statement that you want to opt out of arbitration. Opting out does not affect any other part of these Terms or your relationship with us. If you opt out, Claims will be resolved in court under section 13.4(l).

(j) Mass arbitration. If 25 or more similar demands for arbitration are filed against us, or by us, by the same or coordinated counsel or organisations (“Mass Filing”), they will be administered under the JAMS Mass Arbitration Procedures and Guidelines. The demands will be resolved in batches of up to 100, with one arbitrator per batch, and we will pay the fees for each batch only as it proceeds. Any limitation period for a demand is paused from the time it is filed until it is decided. A court may decide any dispute about whether this subsection applies.

(k) Changes to this arbitration agreement. If we make a material change to this section 13.4, you may reject it by emailing us within 30 days of the change taking effect, as section 13.4(i) describes. If you do, the most recent version of this section that you accepted continues to apply.

(l) Courts and severability. Where these Terms allow a Claim to be brought in court, or if this arbitration agreement does not apply, the Claim will be heard in the state or federal courts for the county where you live. If the class action waiver in section 13.4(h) is found unenforceable for a Claim, that Claim (and only that Claim) will be severed and heard in court, and will be paused until the individual Claims are resolved in arbitration. If any other part of this section 13.4 is found unenforceable, the rest of it still applies. This section survives the end of these Terms and your relationship with us.

13.5 Consumers in the EU, UK and other countries

If you are a consumer living in the EU, the UK or another country whose laws do not allow you to be bound by an arbitration agreement before a dispute arises, section 13.3 does not apply to you. You may bring proceedings in the courts of the country where you live. The European Commission’s online dispute resolution platform is no longer available. You may still contact your national consumer protection body for help.

14. Suspension and termination

14.1 By you

You can stop using the Services at any time. You can also ask us to delete your account by contacting player support at support@transformersearthwars.com with your player ID, as our Privacy Policy explains. Deleting your account is permanent, and you will lose your progress and any unused Virtual Currency and Virtual Items.

14.2 By us

We may suspend or close your account, or limit your access to the Services, if we reasonably believe that you have broken these Terms or the law, that your account has been compromised, or that it is necessary to protect other players or the Services. Where reasonable, we will tell you why and give you a chance to respond. We may also close accounts that have been inactive for more than 24 months.

If we close your account because you broke these Terms, you lose your licence to use the Services, Virtual Currency and Virtual Items, and you are not entitled to a refund except where the law requires one. You may not create a new account without our permission.

14.3 What continues

Sections 3, 4.1, 8, 10, 11, 13 and 16, and any other terms that by their nature should continue, survive the end of these Terms.

15. App store terms

If you downloaded the Game from the Apple App Store, you and we acknowledge that:

If you downloaded the Game from Google Play, Google’s terms of service also apply to your download and purchases.

16. General

17. Contact us